Driving Innovation


Rubiscape's Impact in the

Audio Analytics

Solutions build with Rubiscape

Implement Rubiscape’s AI-enabled Solutions! Geared for the future!



Feeling Pulse: Text Reveals Emotion

Decoding opinions, understanding trends, and driving better decisions with sentiment analysis.

Goal

  • To identify high-level topics in the dataset, providing an understanding of subscriber feedback and their performance over time.
  • To employ sentiment analysis on the verbatim responses associated with each identified topic to categorise sentiments as positive, neutral, or negative.
  • To determine sentiment variations across different areas.

Technique

  • Text Preprocessing, Topic Modelling, Sentiment Analysis, Time Series Visualization, Visualization.

Impact

  • Enable strategic decision-making by providing a clear understanding of the key topics in subscriber feedback.
  • Pinpoint specific areas to guide targeted efforts and enhance customer satisfaction.
  • Provide insights into subscriber opinions through verbatim sentiment analysis.

Listening In: Insights with Audio Analytics

Beyond speech, audio reveals emotions, behaviors, and trends, driving better decisions.

Goal

  • To identify anomalies in customer-operator interactions.
  • To identify factors affecting customer satisfaction .
  • Behavioral analysis of Customer and Operator.

Technique

  • Audio processing, Audio Diarization, Speech to Text, Text translation, Sentiment Analysis, Topic Modelling.

Impact

  • Improvement in CSAT and reduced customer complains.
  • Identify most frequently inquired new requirements by the customer.
  • Early warning for customer issues and proactive corrective actions.
  • Better operator performance

See-Through Repairs: AI Detects Damage

Pinpoint defects faster, save costs, and optimize production with intelligent damage detection.

Goal

  • To identify and classify damages such as scratches, dents or cracks in vehicles.
  • To allow early identification of damages and timely maintenance interventions.
  • To enable automated and accurate inspections for insurance claims.

Technique

  • Image augmentation, Image processing, Image classification, Object detection, Visualization.

Impact

  • Accelerated claims processing, reducing delays and administrative burden.
  • Reduced post-purchase repair costs, to enhance ownership experience.
  • Enhanced brand image, to attract and retain customers.
  • Boosted customer satisfaction and loyalty.

Watching Wisely: AI Detects Suspicious Activity

Early detection, faster response, enhanced safety with intelligent activity monitoring.

Goal

  • To detect any type of suspicious activity performed by a human.
  • To classify activity into its particular class for effecting an immediate necessary action.
  • To monitor high-level patterns of activity and identify early indicators.

Technique

  • Exploratory Data Analysis, Image pre-processing and augmentation, Object detection and Image classification algorithms, Visualization.

Impact

  • Quicker and better suspicious activity detection.
  • Creation of a safer environment for people.
  • Attention based system for a more aggressive detection.
  • Lesser Human Intervention.
 

Do even more with Rubiscape

AI-driven organisations around the world use Rubiscape to solve their most pressing business problems.



Audio Analytics

Drag, Drop, Discover:
Insights Made Simple.

Dive deep into your data, create stunning visuals, and gain actionable insights with ease.

Learn More
Audio Analytics

Build, Deploy, Manage:
Streamline AI Workflow.

Build robust, Scalable ML/DL models with ease , automated workflows & data empowerment.

Learn More
Audio Analytics

Wrangle, Blend, Analyze:
Data Orchestration Refined.

Develop data fabric and flow designs with low-code, pro-code and self service platform.

Learn More
Audio Analytics

Manage, Evaluate, Automate:
Edge Analytics Seamless.

Handle data or device management with integrated ML models and M To M application.

Learn More

Our Thinking...